Privacy Policy

Information We Collect

 

We may collect personal information that you voluntarily provide, including:

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• Name, email address, phone number, business name

• Information submitted via contact forms, discovery call bookings, or newsletter sign-ups

• Details shared during consultations or service inquiries

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We may also collect non-personal information automatically through cookies and analytics tools, including:

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• Browser type and version

• IP address

• Pages visited

• Time and date of access

• Referring website

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How We Use Your Information

 

We use your information to:

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• Respond to your inquiries and service requests

• Schedule and manage appointments

• Provide the services you request

• Send newsletters and marketing updates (if you opt in)

• Improve our website experience and offerings

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We do not sell, rent, or trade your personal information to third parties.

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Email Communications

 

If you subscribe to our newsletter, we may use your email address to send updates, content, or promotional offers related to our services.

You can unsubscribe anytime by clicking the link in the email or contacting us directly at hello@soulfulpr.com.

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Third-Party Services

 

We may use trusted third-party services (such as scheduling tools, email marketing platforms, or analytics software) to operate our business. These providers must keep your data secure and use it only for agreed-upon purposes.

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Examples include:

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• Google Analytics

• Calendly or other booking systems

• MailerLite, ConvertKit, or similar email services

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These third-party services have their own privacy policies.

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Cookies

 

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, though this may affect functionality.

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Data Security

 

We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. However, no internet-based system is 100% secure, and we cannot guarantee absolute security.

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Your Rights

 

Depending on your location, you may have rights to:

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• Access, update, or delete your personal data

• Withdraw consent for marketing emails

• Request a copy of the information we hold about you

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To exercise these rights, please get in touch with us at hello@soulfulpr.com.

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Children’s Privacy

 

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from anyone under this age.

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Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

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Contact Us

 

If you have any questions or concerns about this Privacy Policy, please get in touch with us at:

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Soulful PR
Burnaby, BC, Canada
Email: hello@soulfulpr.com